Call Us
or +64 6 356 9456 if you're calling from overseas
To make a claim
Lines open 7:30am – 6:00pm Monday to Friday and 9:00am – 2:00pm on Saturdays. An after-hours service is available outside of these times.
For all other enquiries
Lines open 7:30am – 6:00pm Monday to Friday and 9:00am – 4:00pm on Saturdays.
Do it online
Share a compliment
We'd love to hear your feedback, simply send us a message below.
Make a complaint
We take complaints seriously and will always aim to find the best outcome for our clients and members. Learn more
Clients can manage their insurance in FMG Connect, our online service. With FMG Connect you can:
- View all your policy information.
- Add, update or remove vehicles.
- Make windscreen, vehicle accident and contents claims.
Our regional offices
Please note we are often out visiting clients meaning our office may be closed. If you would like to chat to us about your insurance please call 0800 366 466.
North Island
South Island
Pukekohe
Street address
Level 2
1 Wesley Street
Pukekohe 2120
1 Wesley Street
Pukekohe 2120
Postal address
PO Box 506
Pukekohe 2340
Pukekohe 2340
Warkworth
Street address
11C Neville Street
Warkworth 0910
Warkworth 0910
Postal address
11C Neville Street
Warkworth 0910
Warkworth 0910
Tauranga
Street address
40 Selwyn Street
Tauranga 3110
Tauranga 3110
Postal address
PO Box 13205
Tauranga Central
Tauranga 3141
Tauranga Central
Tauranga 3141
Whakatāne
Street address
259 The Strand
Whakatāne 3120
Whakatāne 3120
Ashburton
Street address
62 Cass Street
Ashburton 7700
Ashburton 7700
Christchurch
Street address
Level 1, 3 Robin Mann Place
Christchurch Airport
Christchurch 8053
Christchurch Airport
Christchurch 8053
Timaru
Street address
209 Hilton Highway
Washdyke
Timaru 7910
Washdyke
Timaru 7910
Gisborne
Street address
300 Childers Road
Gisborne 4010
Gisborne 4010
Postal address
PO Box 701
Gisborne 4040
Gisborne 4040
Hastings
Street address
1105 Plunket Street
St Leonards
Hastings 4120
St Leonards
Hastings 4120
Postal address
1105 Plunket Street
St Leonards
Hastings 4120
St Leonards
Hastings 4120
Blenheim
Street address
Level 1, 1 Hutcheson Street
Mayfield
Blenheim 7201
Mayfield
Blenheim 7201
Postal address
Level 1, 1 Hutcheson Street
Mayfield
Blenheim 7201
Mayfield
Blenheim 7201
Nelson
Street address
12 Oxford Street
Richmond 7020
Richmond 7020
Postal address
12 Oxford Street
Richmond 7020
Richmond 7020
Whangārei
Street address
3 Dent Street
Whangārei 0110
Whangārei 0110
Postal address
PO Box 725
Whangārei 0140
Whangārei 0140
Alexandra
Street address
82 Centennial Avenue
Alexandra 9320
Alexandra 9320
Postal address
82 Centennial Avenue
Alexandra 9320
Alexandra 9320
Balclutha
Street address
14D James Street
Balclutha 9230
Balclutha 9230
Postal address
PO Box 146
Balclutha 9240
Balclutha 9240
Dunedin
Street address
293E Kaikorai Valley Road
Bradford
Dunedin 9011
Bradford
Dunedin 9011
Postal address
PO Box 5348
Dunedin 9054
Dunedin 9054
Oamaru
Street address
12 Wear Street
Ōamaru 9400
Ōamaru 9400
Postal address
PO Box 113
Ōamaru 9444
Ōamaru 9444
Gore
Street address
171 Main Street
Gore 9710
Gore 9710
Invercargill
Street address
33 Arena Avenue
Avenal
Invercargill 9810
Avenal
Invercargill 9810
Hāwera
Street address
56 Regent Street
Hāwera 4610
Hāwera 4610
Postal address
56 Regent Street
Hāwera 4610
Hāwera 4610
New Plymouth
Street address
135 Powderham Street
New Plymouth 4310
New Plymouth 4310
Postal address
PO Box 45
New Plymouth 4340
New Plymouth 4340
Hamilton
Street address
Level 1
CRV House
1 Melody Lane
Innovation Park
Hamilton 3216
CRV House
1 Melody Lane
Innovation Park
Hamilton 3216
Postal address
Private Bag 3101
Waikato Mail Centre
Hamilton 3240
Waikato Mail Centre
Hamilton 3240
Matamata
Street address
1 Tui Street
Matamata 3400
Matamata 3400
Postal address
PO Box 269
Matamata 3440
Matamata 3440
Rotorua
Street address
8 Marguerita Street
Rotorua 3010
Rotorua 3010
Postal address
8 Marguerita Street
Rotorua 3010
Rotorua 3010
Te Kuiti
Street address
113 Rora Street
Te Kuiti 3910
Te Kuiti 3910
Postal address
PO Box 298
Te Kuiti 3941
Te Kuiti 3941
Tokoroa
Street address
70 Logan Street
Tokoroa 3420
Tokoroa 3420
Postal address
70 Logan Street
Tokoroa 3420
Tokoroa 3420
Masterton
Street address
52 Dixon Street
Masterton 5810
Masterton 5810
Postal address
PO Box 652
Masterton 5840
Masterton 5840
Wellington
Street address
Level 1
PWC Centre
10 Waterloo Quay
Pipitea
Wellington 6011
PWC Centre
10 Waterloo Quay
Pipitea
Wellington 6011
Postal address
PO Box 521
Wellington 6140
Wellington 6140
Greymouth
Street address
13-15 Herbert Street
Greymouth 7805
Greymouth 7805
Dannevirke
Street address
17b High Street
Dannevirke 4930
Dannevirke 4930
Postal address
17b High Street
Dannevirke 4930
Dannevirke 4930
Feilding
Street address
19 Manchester Square
Feilding 4702
Feilding 4702
Postal address
PO Box 505
Feilding 4740
Feilding 4740
Palmerston North
Street address
FMG House
292 Church Street
Palmerston North 4440
292 Church Street
Palmerston North 4440
Postal address
PO Box 1943
Palmerston North Central
Palmerston North 4440
Palmerston North Central
Palmerston North 4440