Why FMG?

Being part of a mutual

What does it mean to be a mutual?

At the end of the day, we think being a mutual is a much fairer way of doing business. The Mutual was set up in 1905 to give farmers a better deal and that’s something we’re still doing today.

We have a set of values we stand by that make FMG a mutual. You’ll probably find you share these values too. You could say, ‘the feeling’s mutual’.

Keen to chip in for everyone’s benefit

Every client and member adds to the Mutual through their premiums so when a claim needs to be made, we know we can look after our clients and rural New Zealand communities.

But their input is more than just that – we take client feedback seriously and it’s used to guide how we act as a mutual. We also run a Client Research Panel where you can sign up and feedback on our processes, campaigns, and other initiatives before we put them out to market.

We put back into the Mutual for your benefit

We don’t have to pay dividends to shareholders because we don’t have any. Any profits we make go straight back into the organisation to keep reinvesting in everything we need to look after our clients.

We also like to think this pays off at claims time, so when a claim needs to be made, we know we can look after our clients and members and support the wider rural community when it counts.

Pleased to be 100% Kiwi-owned

Because we’re 100% owned by our New Zealand members, we don’t have to answer to any overseas interests. All profits stay here in New Zealand, and go straight back into the Mutual, to keep reinvesting in our products and services.

Our teams live in the communities we work in, so we understand the risks, challenges and opportunities facing our rural communities.