In FMG Connect, you’re able to manage the bank account you would like to use for refunds FMG needs to make to you. This can be done within your account settings area for each FMG account you’ve access to. Follow the steps below if you need help with this.
Step 1
Log in to FMG Connect and select your Profile (top right-hand corner), then Settings.
Step 2
Find your Refund bank account module.
Step 3
Select to Add bank account or Edit an existing bank account.
If you pay for your insurance by direct debit, those bank account details will already show in this area, however you’re able to change them by selecting ‘Edit’ or the trash can to remove it.
Step 4
Select one of the bank accounts we already know about, or enter a new one.
If we already know about a bank account, these will be shown for you to select from. If not, you can enter the new bank account details, including selecting a bank from the list of most common New Zealand banks.
Step 5
Check the information is correct then select ‘Confirm’.
It’s important you check everything is correct before selecting ‘Confirm’ as we want to ensure your refund is made without any issues. Once confirmed, we’ll then send you an email confirming this has been done. You can change your bank details at any time you need to. For clients not paying by direct debit, we need you to check each year that your refund bank details are still correct.